Just wondered if any other founder backers have had any success buying stuff from the store?

I ordered over a month ago and have chased by phone and email a couple of times - But still no T-shirt or patch - even with placing order pretty much as soon as merchandise came online.

Very disappointed - Mark

Would be nice to know if I am alone in this

Sorry Mark, I don't know of anyone who has tried ordering except possibly Abi, but she is away at the moment.

doesn't sound good though. I'll add it to my list of issues for LM1

Hi Mark, it would be helpful if you would double check the email went to the right place. Would you confirm you tried to contact LM1 via these details:

lunarmissionone.com/index.php/About-us/contact-us.html

Have no doubt that your merchandize will get to you - I'm only sorry for the delay. It seems there are some operational issues that need to be addressed. It is very important this kind of problem is resolved promptly. Good communication is so very important...

Thanks to both for replies.

Def used the right contact form and phone number - I still live in hope of a patch etc. soon...



Will post an update +/-ve on LM1 response.

Hi Mark - I know we've been in touch offline but we wanted to apologise again for not getting your order out to you sooner. We have been told by the distributor that your order has now been sent, so should be with you very soon.

Thanks (and apologies again),

LM1

Just wanted to confirm that I did eventually get my backer T shirt and patch a couple of weeks ago from the online store and am very pleased with them both

Now that LM1 store has ironed out the teething/stock issues I would highly recommend to others!